Warranty Policy

In the event of breakage and damage to a product within the warranty period, our warranty policy is:

•  Our engineers will give you free parts after checking the machine remotely; 

• Cash compensation according to market price; 

• Mail it to us, we will repair it for you free of charge; If it exceeds the warranty period or used products, we do not provide warranty service, but we provide you with parts service at cost price, the engineer will diagnose the miner for you online, and tell you how to deal with it.

About payment

We give priority to supporting cryptocurrency payment, and also support US dollar payment, and can also pay through alibaba .

About delivery

• Brand new products can be delivered within 3 working days；
• Second-hand miners need cleaning, testing, refurbishment and other services, it takes 7-10 days；
• We use international express, such as DHL, UPS, Fedex, TNT, 8-12 days to arrive.

About customs clearance

• Customs clearance in most countries is very simple, we have a lot of experience, if you do not have this experience please contact our staff, we will answer for you；
• Regarding customs duties, we can reduce customs duties for you.